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Artificial Intelligence

When we are driving towards an age of Autonomous Transportation, Industry 4.0, Smart Retail, etc. AI would be key in differentiating technological implementations

Recent research and discoveries on AI and deep learning has empowered process experts and business leaders to automate business processes in a new and innovative way with minimum resource burden. We help businesses to take AI from research lab to the production to make processes smarter and burden free. The AI driven software solutions developed by us will provide predictive insights leading to data-backed algorithmic decision making. Advanced customer data analysis can be enabled for providing customized offering and AI-backed conversational agents improve service reducing customer pain points. We develop ML models with computer vision which scans images and assists in identity verification, disease or abnormality detection and billing in retail industry. Systems translating text or speech from one language to another, can be developed us using NLU. Extracting textual contents from scanned images is made possible using OCR technology.

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Data-Driven Decision Making

NLP (Natural Language Processing) allows asking questions and giving instructions verbally, without even having to type an email. This conversational experience allows easy ingestion of data. AI-driven applications developed by us, has the capability to analyze unstructured massive chunk of data and provides predictive insights enabling precise decision making. ML driven solutions unscramble the most complex business challengesand lets you answer what went wrong, why it occurred and what should be done to overcome the business problem.

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Customized Offering based on Preference

Accurate predictive technology derived from customer’s reactions and preference allows extending customized services. Analyzing big data enables better mapping of service as per preference. Our AI-based applications effectively deliverschurn prediction, brand preference, sentiment analysis, sales forecasting and real-time campaign analysis. Modelling of customer segment and automated positioning of the right message for the right audience creates an effective promotional strategy.

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Cognitive assistance for Customer Servicing

We develop Virtual Agentsserving customers in natural language. They help in delivering personalized service to customers. This reduces the frustration of customers which they face while waiting for a live agent. Virtual agents developed by us convinces and serves a customer with emotions and expressions. Moreover they can solve problems with efficacy.Cognitive virtual assistants are trained to support live agents or to serve customers directly. Customer data, purchase or subscription history and call history is studied by the virtual agents to deliver fast and accurate support.

Tailor made AI solution

Face Recognition and Image Mapping

We developed AI-backed solutions which helps in verification of identity of employees and real-time diagnosis of diseases based on image scanning and mapping them with those in the database. This can also help in visual discovery of items retail or fashion store, image organization and removal of duplicate images, image classification in websites, etc. Visual recognition using computer vision opens up immense opportunities for interactive marketing campaigns, whereby customer’s facial expression can be captured while looking at a brand’s promotional campaign.

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